Best Western Plus Pearl Addis
What Guests Say
Very good location to airport and main roads. Friendly and helpfull receptions staff Room service was quick.
Leon
February 2024
I have stayed at a few dozen hotels however this was the best stay ever. The environment was pleasant and welcoming. Both check-in and check-out were professionally handled fast and easy.. Staff was very hospitable and were there for every need of mine. Please let it be known to the management and staff that I had a wonderful experience at the Best Western Plus Pearl Addis Ababa Hotel. Every staff member I encountered, from the check- in to the cleaning staff were delightful and eager to help! Front desk staff was extremely efficient, pleasant and also helpful. They were extremely accommodating and allowed me to check in easily. The plane was delayed so I got to the hotel late and the receptionist was very happy to assist me and get me checked in. I didn’t have to wait. This was a big plus from the start. The service was exceptional as well. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay comfortable and enjoyable. This was as close to a Ethiopian dream vacation as I could have expected. I will highly recommend this hotel for all my friends and colleagues. I really loved the character of the hotel and the hotel’s restaurant chef and staff were nothing less than fantastic and truly awesome. The Best Western Plus Pearl Addis has an wonderful restaurant. And very friendly staff. There were also other great restaurants within walking distance from the hotel. I would definitely recommend The Best Western Plus Pearl Addis Hotel and plan to stay there again for my next trip to Addis Ethiopia. I want to give a special warm thank you and customer appreciation to the Best Western Plus Pearl Addis Hotel Receptionist, Mevou and Eyuel, the Chef Biruk and last but not least the Hotel Manager Abraham. The Housekeeper was also exceptional, but I do not know her name. Thanks again for making my Ethiopian experience a life long
Earl
May 2023
The staff was wonderful! Everyone was a+ except that one lady, who told me that she is "allowing me one last time" to order Indian food from outside. Her highness did not want to acknowledge that her restaurant's food was terrible. If I ever decide to not stay at this hotel again, it will be because of this one woman. The other guys were wonderful!
Sarveshg
August 2023
The staff was super, the hotel and our room was clean, the bed was comfortable, room temperature was great, the restaurant was good. And it is close to the airport so no stress when we had to leave.
Benjamin
January 2024
The staff were beyond nice. From the night I arrived till the day I left they were incredibly polite and smiles for miles. The servers at the Rosemary restaurant were always willing to add whatever extras I wanted. Breakfast was always great and Iooked forward to waking up to freshly made coffee if my morning allowed for me. I also didn't have a local phone line and the gentlemen at the concierge were very obliging calling cabs for me..I'd definitely stay here again.
Tsedaniya
February 2023
Great location. Staff were very helpful. Breakfast included was great as well.
Zebayel
January 2024
i like the enviroment very much,my room was quite save for some noisy neighbours for 2 nights,there was construction next door and the drilling during the day,the generator was loud but i could block off. loved the menu variety,the service in the restaurant and also room service.the staff speak english and therefore was able to communicate.i will definately go back with my family.airport transfers on point!
Sheila
May 2023
Elizabeth
April 2023
Fisrt of all I would like to thank you Mr Yosef (GM) and all the staff member working in this great hotel. I stayed 6 days to celebrate Ethiopian new year with my fiance and we meet an outstanding customer service in your hotel, the cleaniness of the hotel is amazing every single corner of the hotel is shiny and clean properly, the lifts,the coridor and the business room etc. I have tried to test different meal course from the resturant it was testy and healthy food with lots of options. The hotel is located close to the airport eventhough they provide shuttel bus. Overall the hotel is perfect for traveller from different parts of the world, its safe and secured, forex service, high speed wifi, shuttle bus, souvenir shop and breakfast include ......and many more facilities. Thank you all I spend unforgettable time in you Hotel EFREM
Efrem
September 2022
The breakfast was excellent, and the Location is perfect, near to the airport and the shuttle is free. The staffs were professional, welcomed and careful about the needs of the guests. I will recommend it to everyone.
Westilia
February 2024
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